Take control of your trade compliance process

End-to-end customs solution for manufacturers

  • GDPR compliant. Hosted in the EU.

Get inspected less

Customs authorities select for risk. Consistent filing and audit-readiness help you get inspected less.

Claim every preference you qualify for

We trace the origin of each item on your BOM, run preference calculations, and help your exports claim preferential tariffs.

Recover duty you never owed

Unclaimed preference on imported goods can be recovered for up to 36 months in hindsight.

One system from ingestion to filing, with a full audit chain.

  1. Plug-and-play with your ERP, mailboxes and SharePoint. Provena reads your technical docs, invoices and supplier declarations where they already live.

  2. Provena proactively monitors new orders, invoices and consignments, and initiates the filing process.

  3. Every imported and exported item is classified, with the full reasoning chain shown (GIR, explanatory notes, relevant BTIs).

  4. Duty rate with or without preference, anti-dumping and countervailing duties, sanctions and quotas, plus the required evidence and additional codes.

  5. Provena runs the preference calculations for your exported products based on your BOM and origin documents, and prepares the evidence.

  6. Filing-ready documents are assembled, with full audit trail, ready for you or your broker to file.

You might be overpaying without knowing it.

Whether it is import or export, a missing process not only results in more inspections and associated costs, but also directly impacts the duty rates you pay.

Duty overpaid on EU imports
€3.4bn

Preference margin × (eligible trade − trade entered under preference), by tariff line. 2024: €3,420m foregone against €25,398m saved. Record extract sums to €3,420,067,782.

Preferences unclaimed on EU exports
€6.18bn

Same formula on partner customs data matched to partner tariffs, 32 agreements. Utilisation 79.1%.

EU rule changes every week
987

68,663 EU measures started in 2025; less quotas 9,482, entry prices 7,770 and other 63, that is 51,348, which is 987 a week or 205 a working day. Sanctions come on top: 120 Council regulations in 2025, one every six days.

Every code we assign is defensible in an audit.

Unlike LLMs, our engine is fully traceable and deterministic.

No hallucination

If a description is not detailed enough, the model asks for human input to resolve the ambiguity.

Deterministic

Our model's reasoning is grounded. You will always get the same answer.

Traceable

Provena shows you the full reasoning chain, citing the legal texts that define the answer.

Classify: moulded plastic door trim panel · INV-20419, line 14
General-purpose AIAnswering
ProvenaTracing

Built by a team from world-class tech companies and universities.

Software engineering, applied AI and trade economics, under one roof.

Your trade data stays in Europe.

Hosted in the EU and designed for GDPR compliance.

Questions you ask most

  1. Any of them. Provena connects to the ERP and the other tools you already use to handle your data, as well as mailboxes and SharePoint, so technical documents, invoices and supplier declarations are read where they already live.

  2. No. Provena works on top of your existing systems and processes. Your team stays in control: when a product description is ambiguous, Provena asks rather than guesses.

  3. In the European Union. Your data is encrypted, hosted in the EU and processed in line with the GDPR. It does not leave Europe.

  4. Provena prepares all the paperwork for you: clean, complete documents with a full audit trail, ready for you to sign off and for you or your broker to file.

Simplify your customs. Save time and money.

Book a demo

A 30-minute call. No preparation needed.